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Veterinary Receptionist

2 months ago

Leesburg, Virginia, United States The Oncology Service-Leesburg Full time
Client Care Specialist

At The Oncology Service-Leesburg, we are seeking a dedicated and compassionate Client Care Specialist to join our team. As a key member of our front office staff, you will play a vital role in providing exceptional customer service to our clients and their pets.

About the Role:
  • Provide top-notch customer service by greeting clients with a warm and welcoming smile
  • Answer client calls promptly and with empathy, addressing their concerns and needs
  • Schedule appointments efficiently, ensuring seamless communication with our veterinary team
  • Communicate client requests and important information to our veterinary team, ensuring accurate and timely care
  • Educate clients on our services and practices, empowering them to make informed decisions for their pets
  • Assist with general information, appointments, and invoicing, maintaining accurate records and ensuring a smooth workflow
  • Admit and discharge pets, schedule follow-ups, and maintain accurate client/pet medical records
Requirements:
  • Minimum 2 years of reception experience in the veterinary field (preferred)
  • Ability to multitask and prioritize tasks with ease
  • Familiarity with Windows-based computer programs
  • Professionalism and composure in stressful situations
What We Offer:
  • 4-day work week, no weekends
  • Paid time off
  • Scrub and CE allowances
  • Various healthcare and insurance options
  • 401K with company match
  • Employee assistance programs
  • Team member discounts for pet care
About Us:

At The Oncology Service, we are committed to providing solutions to improve pets' quality of life post-cancer diagnosis. With a team of over 10 dedicated oncology veterinarians, we offer valuable knowledge, experience, and collaboration in the field.

We are proud partners of United Veterinary Care, aiming to create sustainable and fulfilling careers in veterinary care.