Customer Service Manager

3 weeks ago


Dillon, South Carolina, United States Food Lion Full time
Job Description

We are seeking a highly skilled CUSTOMER SERVICE MANAGER to join our team at Food Lion.

This is a full-time position that requires excellent communication and customer service skills. The ideal candidate will have the ability to multitask, work in a fast-paced environment, and provide top-notch service to our customers.

The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.

Key Responsibilities:

  • Provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
  • Assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
  • Maximize sales through excellent customer service.

Requirements:

  • High school graduate or equivalent preferred.
  • Effective communication and customer service skills.
  • Ability and willingness to learn multiple tasks and technical requirements of the job.
  • Ability to perform the technical requirements of cashier and service center.
  • Must meet minimum age requirements to perform specific job functions.

Physical Requirements:

  • Ability to use computers and other communication systems required to perform job functions.
  • Perform repetitive hand and arm motions.
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
  • Pull or push up to 75 lbs. on occasion.
  • Stand 100% of the time, frequently walking short distances.


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