Customer Service Manager
3 weeks ago
We are seeking a highly skilled CUSTOMER SERVICE MANAGER to join our team at Food Lion.
This is a full-time position that requires excellent communication and customer service skills. The ideal candidate will have the ability to multitask, work in a fast-paced environment, and provide top-notch service to our customers.
The estimated salary for this position is $45,000 - $60,000 per year, depending on experience.
Key Responsibilities:
- Provide fast, easy, flexible and friendly service to our customers through the achievement of Food Lion customer service standards.
- Assist the Customer Service Manager and the Assistant Customer Service Manager in maintaining standards according to Front End Standard Practice Manual.
- Maximize sales through excellent customer service.
Requirements:
- High school graduate or equivalent preferred.
- Effective communication and customer service skills.
- Ability and willingness to learn multiple tasks and technical requirements of the job.
- Ability to perform the technical requirements of cashier and service center.
- Must meet minimum age requirements to perform specific job functions.
Physical Requirements:
- Ability to use computers and other communication systems required to perform job functions.
- Perform repetitive hand and arm motions.
- Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion.
- Pull or push up to 75 lbs. on occasion.
- Stand 100% of the time, frequently walking short distances.
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