Director of Production Technology Support

2 weeks ago

New York, New York, United States NBC Universal Full time
Job Title: Director of Production Technology Support

We are seeking a highly skilled and experienced Director of Production Technology Support to join our team at NBCUniversal. As a key member of our Operations and Technology department, you will be responsible for leading a dynamic team that provides top-tier live television production support for NBCU.

Key Responsibilities:
  • Manage day-to-day operations and lead a team of engineers and support specialists to ensure seamless live television production support.
  • Develop and implement technology strategies and process methodologies to improve production efficiency and quality.
  • Collaborate with cross-functional business leaders and partners to ensure alignment and consistency across NBCU.
  • Oversee the maintenance and upgrade of production facilities in New York and New Jersey, ensuring consistency and compatibility across channels.
  • Provide backup and redundancy for broadcast operations during emergencies or disruptions.
Requirements:
  • Bachelor's degree in Film Production, Broadcasting, Computer Science, Electrical Engineering, or a related field.
  • 10+ years of hands-on experience in infrastructure management and industry project management.
  • Experience with managing a large CMS deployment and automated show workflows.
  • Proficiency in production equipment and systems, such as cameras, switchers, routers, encoders, decoders, transmitters, receivers, etc.
  • Familiarity with IP-based production technologies, such as SMPTE 2110, AES67, NDI, etc.
  • Experience managing people, including proficiency in performance evaluation, hiring, and disciplinary procedures.
  • Experience in vendor relations.
  • Flexibility to work evenings, overnights, weekends, and holidays with short notice, depending on production schedules.
  • Ability to work under pressure and meet deadlines.
  • Willingness to travel between NY and NJ as needed.
Preferred Qualifications:
  • Strong customer service skills and ability to maintain professionalism in all interactions.
  • Ability to collaborate closely with clients at local facilities and peers across the business to ensure cohesive project execution.
  • Strong written and verbal communication skills, along with the ability to effectively present to both technical and non-technical audiences.
  • Excellent organizational skills to manage multiple tasks and projects efficiently.
What We Offer:
  • Competitive salary range: $140,000 - $175,000 (bonus and long-term incentive eligible).
  • Company-sponsored benefits, including medical, dental, and vision insurance, 401(k), paid leave, tuition reimbursement, and a variety of other discounts and perks.

NBCUniversal is an equal employment opportunity employer and welcomes applications from diverse candidates. If you are a qualified individual with a disability or a disabled veteran, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access our website as a result of your disability. You can request reasonable accommodations by emailing [insert email address].

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