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Optical Customer Service Representative

2 weeks ago


Brooklyn, New York, United States EssilorLuxottica Full time
Welcome to Luxottica
Luxottica, a leading designer, manufacturer, and distributor of fashion, luxury, and sports eyewear, invites you to join their dynamic team as an Optical Customer Service Representative. In this role, you will have the opportunity to make a meaningful difference in people's lives by providing exceptional customer service and contributing to the growth and success of the company.

Key Responsibilities
As an Optical Customer Service Representative, you will be responsible for delivering exceptional customer service, meeting sales targets, and maintaining a positive store environment. Your duties will include recommending specific lenses and lens coatings based on optical prescriptions, assisting patients with frame selection, conducting measurements using appropriate optical tools, and participating in creating a welcoming and inclusive store atmosphere.

Requirements and Qualifications
To succeed in this role, you should possess excellent communication and interpersonal skills, a high school diploma or equivalent, one year of retail or customer service experience, and a passion for delivering exceptional customer experiences. You should also be able to work effectively in a fast-paced environment and be willing to learn and adapt to new technologies and processes.