Medical Assistant
1 week ago
Job Summary:
We are seeking a highly skilled Medical Assistant - Customer Service Representative to join our team at UF Health. As a Medical Assistant - Customer Service Representative, you will be responsible for providing excellent customer service and supporting the medical practice in various administrative and clinical procedures.
Key Responsibilities:
- Provide exceptional customer service to patients, families, and representatives.
- Assist with patient scheduling, registration, and cashiering functions.
- Perform venipuncture, administer routine medications, and collect laboratory specimens as directed by the provider.
- Conduct basic laboratory procedures, including aseptic procedures and taking patients' vital signs.
- Work effectively in a fast-paced environment, making independent judgments and adapting to changing situations.
Requirements:
- 1 year of medical assistant experience preferred.
- 2-4 years of clerical/customer service experience, ideally in a healthcare-related industry.
- Experience with third-party payors and computer systems for data entry and patient demographic review.
- High School Diploma or GED equivalent required.
- Certified Medical Assistant (CMA) certification required within 6 months.
- Basic Life Support (BLS) certification required at time of hire.
What We Offer:
UF Health is an Equal Opportunity Employer and a Drug-Free Workplace. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.
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