Client Experience Specialist
1 month ago
As a Client Experience Specialist at Bank of America, you will play a vital role in delivering exceptional customer service and building strong relationships with clients. We are seeking an enthusiastic and highly motivated individual to join our team in Philadelphia.
Job ResponsibilitiesKey responsibilities include:
- Engaging clients in the lobby to educate and assist with conducting transactions through self-service resources
- Accurately and efficiently processing cash transactions for clients as needed
- Holding deep conversations with clients to gain in-depth knowledge of their financial and life priorities and connecting them to solutions that meet their goals
To be successful in this role, you will need:
- An enthusiastic, highly motivated self-starter with a strong work ethic and intense focus on results
- The ability to collaborate effectively to get things done and build strong relationships
- Passion, commitment, and drive to deliver an experience that improves clients' financial lives
- Confidence in identifying solutions for new and existing clients based on their needs
- Strong critical thinking and problem-solving skills to meet clients' needs
We offer a competitive salary and a range of benefits, including:
- A starting salary of approximately $45,000 per year, based on industry standards and location
- A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan
- Opportunities for professional growth and development, including training and education programs
Bank of America is committed to creating a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment.
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