Sales Associate

3 weeks ago

North New Hyde Park, New York, United States The Paper Store Full time

The Paper Store is committed to delivering exceptional customer experiences. As a Sales Associate, you will be responsible for providing world-class service, achieving sales goals, and maintaining merchandising standards in a fast-paced retail environment.

Key Responsibilities:
  • Model the G.U.E.S.T. service approach to consistently deliver world-class service.
  • Greet and welcome every customer warmly and with enthusiasm.
  • Understand customer needs by asking open-ended questions.
  • Explain product features and benefits in relation to the customer's needs.
  • Suggest additional items to build onto sales using effective selling techniques.
  • Thank the customer sincerely and invite them to return and shop with us again.
Additional Responsibilities:
  • Be a TPS brand ambassador.
  • Build customer loyalty by being friendly, attentive, and respectful of customers.
  • Contribute to a positive work environment with respectful, ethical behavior, and honest communication.
  • Professional presentation in attire, demeanor, appearance, and compliance with company dress code.
  • Support all sales efforts and initiatives across all business channels to maximize company sales.
  • Maintain awareness of all current promotions and process them correctly at the Point of Sale.
  • Enthusiastically participate in training and development as required.
  • Prepare incoming product for the sales floor.
  • Merchandise product following company visual guidelines and visual standards.
  • Perform ear piercings and provide a safe, sanitary experience in accordance with state, federal, and CDC guidelines (select locations).
  • Demonstrate a fundamental knowledge of computers, systems, and programs relevant to the position.
  • Maintain store maintenance and cleanliness standards.
Requirements:
  • Previous experience in specialty retail is preferred but not required.
  • Ability to work a flexible schedule to include nights, weekends, and holidays.
  • Ability to multitask while being attentive to customers and remaining flexible to the needs of the business.
  • Possess an ability to work well in a team environment.
  • Proficient in using Microsoft Office and POS Systems.
  • Ability to stand for long periods of time.
  • Professional conduct, demeanor, and attire in compliance with company dress code.
  • Ability to lift and mobilize medium to large items up to 50 lbs. while utilizing appropriate safety techniques.

The Paper Store is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, national origin, religion, sex, disability, age, veteran status, or any other classification protected by state, local, or federal law.

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