Customer Service Representative
2 weeks ago
**Job Title:** Front Desk Associate
**Job Type:** Full-time, Part-time
We are seeking a friendly and customer service-oriented individual to join our team as a front desk associate at VP Management LLC. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once.
Responsibilities:- Greet and welcome guests upon arrival, providing prompt and professional service in a hospitable manner.
- Answer incoming calls and direct them to the appropriate party or department, taking accurate messages when necessary.
- Maintain cleanliness and organization of the front desk area and common areas.
- Adhere to all company policies and procedures.
- Handle sensitive and confidential information with discretion.
- Update and maintain guest records in the reservation system.
- Process payments and reconcile cash drawer at the end of each shift.
- Generate reports as needed.
- High school diploma or equivalent.
- 1-2 years of customer service experience.
- Excellent communication skills, both written and verbal.
- Friendly and outgoing personality.
- Ability to stay calm and professional under pressure.
- Strong organizational skills and attention to detail.
**Estimated Salary:** $40,000 - $60,000 per year.
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Customer Service Representative
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