Customer Service Representative

2 weeks ago


Lebanon, Virginia, United States VP Management LLC Full time

**Job Title:** Front Desk Associate

**Job Type:** Full-time, Part-time

We are seeking a friendly and customer service-oriented individual to join our team as a front desk associate at VP Management LLC. The ideal candidate will have experience working in a fast-paced environment and be able to juggle multiple tasks at once.

Responsibilities:
  • Greet and welcome guests upon arrival, providing prompt and professional service in a hospitable manner.
  • Answer incoming calls and direct them to the appropriate party or department, taking accurate messages when necessary.
  • Maintain cleanliness and organization of the front desk area and common areas.
  • Adhere to all company policies and procedures.
  • Handle sensitive and confidential information with discretion.
  • Update and maintain guest records in the reservation system.
  • Process payments and reconcile cash drawer at the end of each shift.
  • Generate reports as needed.
Required Skills and Qualifications:
  • High school diploma or equivalent.
  • 1-2 years of customer service experience.
  • Excellent communication skills, both written and verbal.
  • Friendly and outgoing personality.
  • Ability to stay calm and professional under pressure.
  • Strong organizational skills and attention to detail.

**Estimated Salary:** $40,000 - $60,000 per year.



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