Guest Services Team Member

7 days ago


Memphis, Tennessee, United States Memphis Zoo Full time
Job Title: Guest Services Team Member

Are you passionate about delivering exceptional customer experiences? Do you have a knack for working in a fast-paced environment? We're seeking a Guest Services Team Member to join our team at the Memphis Zoo

About the Role:

This is a multifaceted position that supports guests' needs through parking, assisting with safety and first aid, and offering guest engagement throughout the Zoo. As a Guest Services Team Member, you will be the face of the Memphis Zoo, providing a warm and welcoming experience for our visitors.

Key Responsibilities:
  • Work at multiple stations, including parking, reception, and monitoring buildings
  • Greet guests in a courteous manner and provide information about the Zoo's experiences
  • Collaborate with teams to accomplish daily goals and adapt to changing situations
  • Handle cash and process transactions, as well as safety and first aid procedures
What We Offer:

As a Guest Services Team Member, you will enjoy a dynamic and inclusive work environment, with opportunities for growth and development. You will also receive:

  • Complimentary tickets and a membership to the Zoo
  • A flexible schedule, including weekends and special events
  • The chance to work with a diverse team and contribute to the success of the Memphis Zoo
Requirements:

To be successful in this role, you will need:

  • Excellent communication and customer service skills
  • The ability to work in a fast-paced environment and adapt to changing situations
  • Basic math skills and the ability to handle cash and process transactions
  • A flexible schedule and willingness to work weekends and special events
How to Apply:

If you're passionate about delivering exceptional customer experiences and working in a dynamic environment, we encourage you to apply for this exciting opportunity. Please submit your application through our Careers page at www.memphiszoo.org/careers.



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