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Supervisor of Front Desk Services

1 week ago

Fort Lauderdale, Florida, United States Elwyn Full time

**Job Description:**

We are looking for a Front Desk Supervisor to join our team at Elwyn. The successful candidate will be responsible for overseeing the front desk operations, providing excellent customer service, and maintaining accurate records. This is an exciting opportunity for someone who enjoys working independently, has strong communication skills, and is able to multitask.

Key Responsibilities:

  • To supervise all front desk staff, ensuring they have the necessary tools and resources to perform their duties efficiently.
  • To maintain accurate records of front desk transactions and communicate any issues or concerns to management in a timely manner.
  • To provide exceptional customer service to clients and visitors, addressing their needs and resolving any complaints in a professional and courteous manner.
  • To work collaboratively with other departments to ensure seamless operations and achieve common goals.

Requirements:

  • 3+ years of experience in a similar role, preferably in the hospitality or healthcare industry.
  • Excellent communication, organizational, and leadership skills.
  • Able to work independently with minimal supervision, prioritizing tasks effectively and managing time efficiently.
  • Familiarity with front desk software and systems, including property management systems.

Company Overview:

Elwyn is a leading provider of health and human services, dedicated to helping individuals and families achieve their full potential. We offer a range of programs and services, including housing, education, and employment support.