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Night Operations Department Supervisor
2 months ago
Lowe's is seeking a Night Operations Department Supervisor to lead and enable a team of associates to deliver the best possible customer experience in the store.
This role is responsible for planning, scheduling, monitoring, and successfully implementing all non-selling operations in the back end and front end of the store, facilitating the store's ability to provide a superior customer shopping experience and maximize sales and profitability.
Key Responsibilities- Leading and enabling a team of associates to deliver exceptional customer service
- Coaching and training associates to improve performance and efficiency
- Monitoring and managing department coverage to ensure adequate staffing
- Collaborating with other Department Supervisors and Assistant Store Managers to meet service, operations, and safety objectives
- Driving efficiencies and implementing process improvements
- High School Diploma or equivalent and 3 years of experience in a retail environment or 5 years of experience in a retail environment
- Experience providing direction or supervision to teams
- Experience supporting or participating in the process of training, mentoring, and developing associates
- Experience working cross-functionally