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Operations Manager

2 months ago

Urbandale, Iowa, United States Brokers International Financial Services Full time
Job Title - Operations Manager

Business Unit - Brokers International Financial Services

About Brokers International

Brokers International has been a prominent player in the insurance marketing sector since 1983, dedicated to empowering agency partners and their financial professionals with innovative solutions, marketing strategies, compliance guidance, and operational support. Our partnership with Integrity Marketing Group enhances our capabilities, allowing us to provide comprehensive planning services to agents and agencies across the industry.

Job Summary

The Operations Manager is responsible for ensuring the success of operational processes and overall performance. This position involves developing and implementing a sustainable operations framework and enhancing the advisor experience. The role encompasses overseeing daily operations within the back and middle office, including Financial Advisor onboarding, systems management, billing and commissions, and vendor oversight for outsourced services.

Furthermore, the Operations Manager will lead the firm’s trade supervision initiatives, ensuring compliance with relevant policies, standards, laws, and regulations.

As the Operations Manager, you will play a crucial role in maintaining an effective and efficient organization while fostering a culture of support, growth, and development. This position will drive motivation and development within our expanding team, executing and implementing procedures established in collaboration with the Director of Operations.

Primary Responsibilities:
  • Develop, monitor, and report on performance metrics to ensure alignment with company objectives and standards.
  • Collaborate with department leaders, third-party vendors, and financial professionals to make informed decisions regarding operational activities and strategic goals.
  • Oversee back and middle office operations, implementing policies, procedures, and controls to meet the business needs of Financial Advisors.
  • Manage Advisor onboarding processes, including the addition of Financial Advisors, client account transitions, data reconciliation, and training initiatives.
  • Supervise systems administration for the Financial Advisor systems platform, ensuring a seamless transition from prospect to client.
  • Lead change management and process improvement efforts, continuously seeking to enhance business operations through automation and redesign.
  • Engage with team members, advisors, product distributors, and company executives on high-priority case management escalations.
  • Design and implement training programs, including product training and onboarding initiatives.
Primary Skills & Requirements:
  • Bachelor’s degree from an accredited institution, with three to four years of relevant experience or equivalent education and experience.
  • Required certifications: FINRA Series 6 or 7 and 65 or 66.
  • Prior experience in management within a Registered Investment Advisor and Broker Dealer environment.
  • Willingness to travel up to 25%.
  • Experience in the Life and Annuity insurance sector.
  • In-depth knowledge of industry regulations and operational guidelines.
  • Proficiency in Microsoft Office applications, with a preference for Microsoft Dynamics.
  • Strong presentation skills with the ability to convey complex information clearly.
  • Capacity to manage multiple projects and tasks simultaneously.
About Integrity

Integrity is a leading independent distributor of life, health, and wealth insurance products, committed to innovative solutions that serve agents and clients effectively. Our mission is to help individuals safeguard their life, health, and wealth, ensuring they are prepared for future opportunities. Integrity values its employees, offering a supportive and rewarding work environment that fosters professional growth and development.

Integrity, LLC is an Equal Opportunity employer, providing fair consideration for employment without regard to race, color, religion, sex, gender identity, national origin, disability, veteran status, or any other characteristic protected by law.