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To Go Specialist

1 month ago


Lithonia, Georgia, United States JACKMONT HOSPITALITY INC Full time
Job Overview

At JACKMONT HOSPITALITY INC, we're seeking a skilled To Go Specialist to join our team. This role is crucial in delivering exceptional convenience to our guests without compromising quality or safety.

Key Responsibilities
  • Taking orders over the phone and in person, ensuring a seamless experience for our guests.
  • Preparing orders and organizing them into bags, double-checking for accuracy and completeness.
  • Greeting guests and drivers within 30 seconds, cashing out orders promptly, and ensuring their satisfaction.
  • Responsible for accurate cash handling and maintaining a high level of professionalism.
  • Packing TOGO and delivery orders, confirming orders with guests, and thanking them for choosing Fridays.
  • Performing side duties, including answering the phone, opening doors, cleaning workstations, expediting orders, and running food.
  • Stocking the TOGO area to maintain a clean and organized environment.
Qualification Requirements
  • Excellent verbal communication skills.
  • A high energy level and ability to work in a fast-paced environment.
  • Strong customer service skills and ability to resolve conflicts.
  • Teamwork and professionalism are essential in this role.