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Dental Practice Coordinator
2 months ago
We are seeking a highly organized and detail-oriented Patient Care Coordinator to join our team at Advanced Family Dental, Frankfort. As a key member of our front desk team, you will be responsible for providing exceptional patient care and ensuring a seamless experience for our patients.
Key Responsibilities- Manage front desk operations, including answering phone calls, scheduling appointments, and greeting patients with a friendly and professional demeanor.
- Maintain accurate patient records, update demographic information, and ensure necessary documentation is completed for each visit.
- Handle patient inquiries, concerns, and complaints promptly and professionally, striving for total patient satisfaction.
- Collaborate with the dental team to facilitate a seamless patient flow, ensuring that each visit is comfortable, efficient, and on schedule.
- Actively participate in team meetings, training, and ongoing education to enhance your knowledge of dental procedures, technologies, and administrative acumen.
- Uphold and adhere to all dental practice policies, procedures, and safety standards to ensure compliance with regulatory requirements.
- Ensure a clean and organized treatment environment, restocking supplies, and equipment as necessary.
- Efficiently coordinate patient scheduling to maximize the productivity of dental providers and meet patient needs.
- 1 Year Dental Experience required
- Proven experience in a customer service or administrative role, preferably in a dental or healthcare setting
- Ability to work in a fast-paced environment, adapt to changing circumstances, and remain calm under pressure
- Strong attention to detail, ensuring accuracy and completeness in all patient-related tasks
- Health, vision, and dental insurance
- Paid maternity leave
- Holiday pay, PTO + additional gifted hours
- Ongoing training and career development opportunities
- Scrub allowance
- 401(k) retirement plan
We offer a competitive salary of up to $21/hour and a comprehensive benefits package. If you are passionate about delivering exceptional patient care and are interested in starting your dental career, we encourage you to apply.
