Customer Relations Specialist

2 weeks ago


Maumelle, Arkansas, United States Matt Morris - State Farm Agent Full time
Job OverviewAs a Customer Relations Representative with Matt Morris - State Farm Agent, you will play a crucial role in building and maintaining strong relationships with clients. Your expertise in State Farm insurance products and industry trends will enable you to communicate effectively with customers, identify their needs, and recommend policies that maximize value.

Key Responsibilities
  • Establish and maintain customer relationships through regular follow-ups and communication.
  • Utilize your knowledge of State Farm insurance products to recommend, explain, and sell policies to both cold and warm leads.
  • Employ a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads through referrals, cold calls, and other sources.
Benefits
  • Competitive salary plus unlimited commission/bonus potential.
  • Paid time off (vacation and personal/sick days).
  • Growth opportunities for advancement within the agency and within your salary.
  • Hiring bonus.
  • No weekends or holidays.
Requirements
  • Interest in marketing products and services based on customer needs.
  • Excellent communication skills - written, verbal, and listening.
  • People-oriented.
  • Detail-oriented.
  • Proactive in problem-solving.
  • Able to learn computer functions.
  • Ability to work in a team environment.
  • Comfortable with sales.
About the RoleThis position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.

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