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Knowledge Management Specialist

1 week ago

Portland, Oregon, United States Mercury Full time

Knowledge Management Specialist At Mercury, we're committed to creating a culture of continuous learning and improvement. As a Knowledge Management Specialist, you'll play a critical role in supporting our Customer Support team by developing and maintaining a robust knowledge management system. Your responsibilities will include designing and implementing knowledge management processes, collaborating with subject matter experts to develop training content, and analyzing data to measure the effectiveness of our training initiatives. If you have a strong background in knowledge management, and enjoy working in a dynamic environment, we'd love to hear from you.