Hotel Maintenance Technician
4 days ago
Salary Estimate: $45,000 - $55,000 per year
About the Job:MCR Hotels is seeking a highly skilled and detail-oriented Hotel Maintenance Technician to join our team. This individual will be responsible for assisting with the operation, maintenance, service, and repair of equipment in guest rooms, public spaces, and hotel facilities.
Key Responsibilities:- Participate in a comprehensive preventative maintenance program to ensure optimal performance and longevity of equipment.
- Perform tasks in a safe and efficient manner, adhering to all safety protocols and regulations.
- Assist with the operation, maintenance, and repair of equipment, including tools, appliances, and mechanical systems.
- Effectively communicate with guests, colleagues, and supervisors to provide exceptional customer service and resolve any issues promptly.
- Evaluate fire and safety inspections, identify areas for improvement, and implement corrective actions as needed.
- Collaborate with vendors and suppliers to discuss scope of work, products, and materials used in repair activities.
- Obtain pricing and bids or develop cost estimates as required.
- Monitor and maintain accurate records of tools, supplies, and inventories of the maintenance department.
- Place orders with approved vendors as necessary.
- Maintain working spaces in a clean and organized condition to ensure a safe working environment.
- Communicate directly with the front desk for guest service request issues, housekeeping for work orders, and the General Manager for orders and capital expenditure projects.
- Carry all necessary equipment to perform tasks efficiently.
- Perform other tasks and jobs as assigned by the supervisor or manager.
- A positive attitude and willingness to learn are essential for success in this role.
- Verbal and written communication skills are crucial for effective collaboration with colleagues and guests.
- The ability to react quickly and calmly in emergency situations is vital.
- Reasoning abilities are always utilized to solve problems and make informed decisions.
- Basic maintenance skills are required, along with proficiency in the use of hand tools, power tools, and test equipment.
- Proficiency in Windows operating systems, Company-approved spreadsheets, and word processing is also necessary.
- The ability to convey information and ideas clearly is essential.
- A desire to serve all guests is a must.
- Must be 18 years of age or older to perform this job.
- A technical, trade, or vocational school degree can be advantageous.
- Licensure in a trade (plumbing, electrical, HVAC, carpentry, etc.) is preferred.
- At least 2 years of work-related experience is desirable.
- The ability to carry all necessary equipment is essential.
- Experience in a hotel, apartment, or related field is beneficial.
MCR Hotels is the 3rd-largest hotel owner-operator in the United States. Our company has offices in New York City, Dallas, Chicago, and Richmond, Virginia. We have a $5.0 billion portfolio of 148 premium-branded hotels containing more than 22,000 guestrooms across 37 states and 106 cities. Our team consists of over 7,000 members across the country, operating hotels under 9 Marriott brands, 8 Hilton brands, and several unflagged independent hotels. We were named one of Fast Company's 10 Most Innovative Travel Companies of 2020 and are a three-time recipient of the Marriott Partnership Circle Award. Our commitment to excellence has earned us numerous awards and recognition in the industry.
What We Offer:- Discounts on hotel stays
- Weekly pay
- Paid time off
- Retirement options
- Referral bonuses
- Career advancement and upward mobility opportunities
- Health, dental, and vision insurance available after 30 days of employment for full-time team members
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