Automotive Customer Care Specialist

4 weeks ago


Stockton, California, United States Mataga Automotive, Inc. Full time
Job Summary

We are seeking a highly motivated and customer-focused Automotive Customer Care Specialist to join our team at Mataga of Stockton. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Monitor and follow up with potential customers via leads from various sources
  • Provide outstanding customer service skills and work towards scheduling or assisting customers
  • Establish and maintain relationships with former customers
  • Assist and work alongside the Sales team to achieve sales goals
  • Perform surveys with customers to ensure satisfaction

Requirements:

  • High school diploma or equivalent
  • Excellent customer service and communication skills
  • Ability to establish rapport and build relationships with customers
  • Strong multi-tasking and organization skills
  • Professional appearance and demeanor

Working Conditions:

Full-time position, 5 days a week, 8 hours a day. Mainly an office setting job with some time spent outdoors in the weather and elements.

Location: Mataga of Stockton, 3261 Auto Center Circle, Stockton, CA 95212



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