Automotive Customer Service Representative

1 week ago


Bayside, New York, United States Bayside Volkswagen Full time

We are seeking a highly skilled Automotive Customer Service Representative to join our team at Bayside Volkswagen. This role offers a competitive salary range of $38,000 to $48,000 per year.

Job Summary

This position involves interacting with customers, handling their inquiries, and resolving any concerns they may have in a timely and professional manner. The successful candidate will also be responsible for receiving and stocking vehicles, performing administrative tasks, and supporting the sales team as needed.

Responsibilities
  • Answering and directing phone calls for the Sales Department, providing basic information as required.
  • Responding to customer inquiries, addressing their concerns, and resolving issues efficiently.
  • Managing customer interactions with poise and professionalism, escalating complex issues to the appropriate team member.
  • Receiving and stocking vehicles upon delivery, performing light administrative tasks.
  • Supporting the Sales Team in executing customer requests and ensuring seamless customer experiences.

The ideal candidate will possess:

  • Strong communication skills to engage with customers and colleagues.
  • An outgoing and positive attitude to maintain a welcoming atmosphere.
  • Punctuality and adaptability to manage a varied schedule.
  • A professional appearance to represent Bayside Volkswagen positively.


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