Cloud Solutions Expert

2 days ago


San Antonio, Texas, United States Rackner Full time
About the Role:

Rackner is seeking a skilled Cloud Solutions Expert to serve as a primary technical advisor for customers. This individual will align customers with technical solutions within the Platform One portfolio and provide ongoing support throughout the customer lifecycle.

The ideal candidate will have experience in technical sales and customer support, as well as a strong understanding of DevSecOps principles and practices. They will also be familiar with Kubernetes and Docker containerization, as well as CRM technologies and Jira/Confluence for documentation and project management.

The Cloud Solutions Expert will be responsible for maintaining and supporting continuous customer support, providing technical expertise and guidance during lead qualification sales calls and technical fit evaluations, and conducting monthly and quarterly health checks in coordination with customer Business Account Managers.

Rackner is a software consultancy that builds cloud-native solutions for startups, enterprises, and the public sector. We are an energetic, growing consultancy with a passion for solving big problems for both startups and enterprises.

Benefits include employee development and training, fitness/gym membership eligibility, weekly pay schedule, and employee swag, snacks & events. We also offer 401K with 100% matching up to 6%, highly competitive PTO, great health insurance with a large network of providers, and more.



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