Care Experience Specialist
1 week ago
About the Role:
Care Experience Specialists at Right at Home Birmingham are responsible for creating extraordinary client experiences and managing care plans that deliver exceptional results.
Key Responsibilities:
- Develop and maintain client care plans, ensuring safe, appropriate, and meaningful care is provided.
- Provide supervisory and quality visits with clients and caregivers, fostering a positive and calm demeanor.
- Interface with clients, families, and referral sources to ensure seamless care delivery.
- Mentor caregivers and support their care delivery, promoting a culture of excellence.
- Manage a profitable referral source pipeline, increasing care hours and market share.
Requirements:
- Prior experience in the home care industry or medical office setting.
- Ability to multitask in a high-functioning office environment.
- Strong communication and interpersonal skills.
What We Offer:
- A dynamic and supportive work environment.
- Opportunities for professional growth and development.
- A competitive compensation package.
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