Office/Department Operations Manager

2 months ago


Twin Cities, United States University of Minnesota Full time

About the Job

This is a hybrid position with three (3) days on campus and two (2) days remote. The successful candidate will be responsible for overseeing the day-to-day operations of the department, ensuring the smooth execution of administrative tasks, and providing exceptional support to faculty and staff.

Key Responsibilities

  • Develop and implement administrative initiatives, processes, and workflows to align with University and Department policy and procedures.
  • Support the department chair and facilitate work outcomes that adhere to reporting requirements, internal processes, regulatory guidelines, and ensure consistency among staff.
  • Supervise administrative staff, providing guidance, training, and development opportunities to enhance their technical and computer skills.
  • Oversee office facilities, working with the Department Administrator to ensure efficient use of space and equipment.
  • Conduct periodic reviews of procedures to identify areas for improvement and implement changes to maintain efficiency and effectiveness.

Requirements

  • Bachelor's degree or equivalent combination of education and experience.
  • Related experience must include supervisory experience, overseeing staff work responsibilities, and one year of program/project management or executive administrative experience.
  • Flexible, optimistic approach, committed to overcoming challenges, comfortable with change and ambiguity.
  • Previous experience supporting executive-level managers or multiple managers.
  • Demonstrated ability to meet deadlines, perform multiple tasks with accuracy, and maintain a high level of reliability, confidentiality, and professionalism.
  • Adaptable with a strong ability to organize and manage competing priorities.
  • Demonstrated ability to lead and motivate staff, promote a culture that respects and advances diversity and inclusion, and provide exceptional customer service.
  • Excellent written and verbal communication skills, with proficiency in Microsoft and Google suites.
  • Advance knowledge of QGenda scheduling.

About the Department

The Department of Neurosurgery at the University of Minnesota is a leading institution in the field of neurosurgery. We are committed to providing exceptional patient care, advancing medical knowledge, and training the next generation of neurosurgeons.

Benefits

  • Competitive wages, paid holidays, and generous time off.
  • Continuous learning opportunities through professional training and degree-seeking programs.
  • Low-cost medical, dental, and pharmacy plans.
  • Healthcare and dependent care flexible spending accounts.
  • University HSA contributions.
  • Disability and employer-paid life insurance.
  • Employee wellbeing program.
  • Excellent retirement plans with employer contribution.
  • Public Service Loan Forgiveness (PSLF).
  • Financial counseling services.
  • Employee Assistance Program with eight sessions of counseling at no cost.

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