Tire Service Advisor
2 days ago
About Dealer Tire LLC
We're a family-owned, international distributor of tires and parts established in 1918 in Cleveland, OH. Our mission is to help the world's largest and most trusted auto manufacturers grow their tire business.
Our Team
We have a dedicated crew of over 550 passionate and innovative Tire Service Advisors throughout the United States. Our team members are driven, energetic, and committed to excellence.
What We Offer
- Career Opportunities: Our training and development programs prepare you for growth and advancement. Within our Tire Store program, Dealer Tire proudly promoted an average of 114 team members per year over the last two years.
- Work-Life Balance: Our specialists have more personal time each day than hours spent at work, and a 40-hour, 5-day work week.
- Compensation and Benefits: We offer a competitive salary, $27.10 - $29.50, plus $10,800 in targeted annual commission. We also provide medical, dental, vision insurance, and a 50% 401k match up to a 7% contribution rate.
- Professional Growth: We invest in our employees' training and development, offering $2,500-$5,000 in annual tuition reimbursement and discounts on up to 40 tires purchased per year.
- Employee Satisfaction: Nearly 98% of our associates said they would highly recommend working at Dealer Tire to others.
About the Role
As a Tire Service Advisor, you will work for Dealer Tire inside a premium OEM dealership. You will be responsible for selling tires to customers on the service drive, inspecting customers' cars, diagnosing tire-related problems, and maintaining strong relationships with customers and dealer personnel.
Requirements
- 2+ years of tire service experience, preferably in a retail tire and service environment.
- Excellent verbal communication skills with a strong customer service orientation.
- Ability to operate a motor vehicle and meet the requirements of Dealer Tire's Motor Vehicle Record Policy and Company Vehicle Fleet Policy.
- Proficient computer skills to include experience with MS Office and online order management applications.
Physical Job Requirements
This position requires applicants to be able to be on their feet 7-8 hours a day, keep up with service drive traffic, and inspect 80-100 vehicles a day. Applicants must also be able to lift up to 75 pounds unassisted.
Drug Policy
Dealer Tire is a drug-free environment. All applicants being considered for employment must pass a pre-employment drug screening before beginning work. Random drug testing for all Dealer Tire Store associates is also required.
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