Experience and Support Specialist

3 weeks ago


Port Saint Lucie, Florida, United States Ebens Air Conditioning & Plumbing Full time
Job OverviewWe're a dynamic company committed to providing prompt and reliable service to our customers. As a Customer Experience Coordinator, you'll play a vital role in ensuring our clients receive top-notch support. Your primary responsibility will be to engage with customers through various communication channels, resolving their queries and concerns in a timely manner.

We're offering a salary range of $22-$28/hour, which is above the standard industry rate. Our goal is to provide a work environment that fosters growth, flexibility, and job satisfaction. If you're passionate about delivering exceptional customer experiences, we'd love to hear from you

Key Responsibilities• Respond to customer inquiries and resolve issues efficiently
• Develop and maintain positive relationships with customers
• Collaborate with internal teams to achieve business objectives
• Stay up-to-date with company policies and procedures
• Maintain accurate records of customer interactions

RequirementsWe're looking for candidates with a high school diploma or equivalent, basic computer skills, and excellent communication abilities. Familiarity with Microsoft applications and ability to multitask are must-haves. Additionally, we require a willingness to adapt to changing priorities and assist with administrative tasks when needed.

Benefits and CompensationEbens Air Conditioning & Plumbing provides a comprehensive benefits package, including health insurance, paid time off, and a salary range of $20-$25/hour depending on experience.

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