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Grocery Store Associate

2 months ago

Marshall, Virginia, United States Food Lion Full time
Job Summary

We are seeking a highly motivated and customer-focused Grocery Store Associate to join our team at Food Lion. As a key member of our retail operations team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and ensuring that our customers have an excellent shopping experience.

Key Responsibilities
  • Provide fast, friendly, and accurate customer service to create a positive shopping experience
  • Maintain a clean and organized store environment, including shelves and shelf tag moldings
  • Stock merchandise from tag to tag, ensuring that only saleable items are placed on shelves
  • Understand and use company tools, such as the average cost inventory system (ACIS) and ordering (CAO)
  • Maintain a complete understanding of and adherence to company guidelines, policies, and standard practice
  • Understand and follow Food Safety and Workplace Safety guidelines and procedures
  • Report all associate and customer accidents in accordance with established Food Lion procedures
  • Ensure compliance with local, state, and federal regulations
  • Wear the Food Lion uniform, complete with name badge, when on duty, and maintain a neat and clean appearance
  • Successfully complete Computer Based Training (CBT), Training Packet, and Training Aid courses
Requirements
  • High school graduate or equivalent preferred
  • Excellent interpersonal, organizational, communication, and customer service skills
  • Ability and willingness to learn multiple tasks and technical requirements of the job
  • Ability to use technical information to solve problems
  • Must meet minimum age requirements to perform specific job functions
  • Must be able to meet the physical requirements of the position, with or without reasonable accommodations
Physical Requirements
  • Ability to use computers and other communication systems required to perform job functions
  • Perform repetitive hand and arm motions
  • Bend and lift products weighing up to 15 lbs. continuously, 25 lbs. frequently, and 50 lbs. on occasion
  • Pull or push up to 75 lbs. on occasion
  • Ability to push or pull up to 2000 pounds using a pallet jack
  • Stand 100% of the time, frequently walking short distances
  • Be able to handle a variety of substances associated with cleaning and packaging materials, fresh fruits, vegetables, house plants/flowers, and household cleaners
  • Use hands to frequently/continuously handle currency (paper and coin) as well as operate a variety of equipment such as cash register, lottery machine (where applicable), scanner, computer, and calculator
  • Frequent reaching and grasping at waist level: occasionally above shoulder or below waist level
  • Meet established volume activity standards for the position
  • Tolerate working in extreme hot/cold temperatures for up to 20 minutes at a time
  • Have sufficient visual ability to check ID cards, checks, invoices, and other written documents
Equal Employment Opportunity

Food Lion provides equal employment opportunities to all associates and applicants for employment without regard to race, color, religion, sex (including pregnancy, childbirth, and related conditions), national origin, age, disability, sexual orientation, veteran status, gender identity, or gender expression, or any other characteristic protected by law.