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Chief Operations Officer for Senior Living

2 months ago

Hamel, United States Saint Therese Full time
Join the Saint Therese Mission

We are in search of a dedicated and innovative leader to take on the role of Chief Operations Officer overseeing the daily functions at our latest community within one of Minnesota's premier nonprofit senior living organizations. The Chief Operations Officer will be accountable for delivering outstanding quality and service, maintaining resident satisfaction, fostering employee engagement, ensuring operational effectiveness, and achieving robust financial performance.

The Saint Therese Commitment

For over five decades, the Saint Therese approach to care has been rooted in the essence of hospitality and our dedication to providing the highest standard of person-centered care. This commitment extends to our team members, who are our most valuable resource. With exceptional benefits, continuous education, and career advancement opportunities, Saint Therese is a remarkable place to develop and thrive.

Community Overview

Saint Therese provides a comprehensive range of care and services available in a resident's own residence or in one of our five Twin Cities locations.

Our newest community is designed to foster social engagement in an urban environment, featuring unique living spaces and a variety of amenities to offer residents an ideal setting for their future home. The community will include independent living, assisted living, and memory care apartments, along with amenities such as dining options, a wellness center with a pool, a library, a lounge area, a golf simulator, a salon, and a woodworking shop.

Key Responsibilities

The Chief Operations Officer will engage in all aspects of the community's operations, including business administration, marketing, resident services, culinary operations, activities, maintenance, and community outreach. The Chief Operations Officer will uphold policies and procedures that actively support our mission, core values, and corporate objectives while directing strategic and financial planning for the community. Responsibilities include:
  • Developing, implementing, and monitoring strategic plans and related policies, procedures, and programs to ensure the achievement of business goals.
  • Meeting with residents and/or their families to address sensitive issues with compassion and respect.
  • Participating in Resident Council meetings as requested by residents.
  • Recognizing and rewarding staff for outstanding performance and involvement in organization-wide initiatives.

Qualifications

Education:
  • Bachelor's degree in healthcare administration, business administration, or a related field is required; a Master's degree is preferred.
  • Must be licensed in Minnesota as an Assisted Living Director; Nursing Home Administrator license is preferred.
Experience:
  • 7-10 years of progressive experience in senior living operations and leadership, including at least two years managing a full-continuum or CCRC campus.
  • Experience in launching a new facility is highly desirable.
Skills and Abilities:
  • Ability to effectively engage and communicate with nursing staff, physicians, families, and clients.
  • Commitment to promoting and ensuring safe, high-quality resident care.
  • Ability to lead, direct, and foster continuous improvement and best practices.
  • Passion for serving older adults.
  • Capability to identify and measure quality indicators that translate into measurable outcomes.
  • Demonstrated success in business development and service expansion.
  • Strong financial management and budgeting experience.
  • Proficiency in MS Office applications.
  • Exceptional written and verbal communication skills.

Benefits:

Saint Therese is proud to offer our team members a comprehensive benefits package, including extensive medical, dental, vision, and life insurance, generous paid time off, scholarship opportunities, and other exceptional programs.

Equal Opportunity Employer: Minorities, Women, Protected Veterans, Disabled.