Restaurant Shift Manager
2 weeks ago
Job Summary:
The Shift Leader at Summerwood Master is responsible for assisting management in routine administrative and operational tasks within the restaurant. This role serves as a key member of the team, driving excellence in customer service and maintaining company standards in product and facility specifications.
Key Responsibilities:
- Drive customer satisfaction and product quality by maintaining fast, accurate service and ensuring products meet company quality standards.
- Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets.
- Review facility and equipment readiness, monitor inventory, food preparation, and order fulfillment to ensure adherence to company standards.
- Provide ongoing coaching and feedback to crew employees, and provide "hands-on" training for crew in Learning Zone.
Accountabilities:
- Customer Satisfaction/Product Quality: Maintain fast, accurate service, positive guest relations, and ensure products are consistent with company quality standards.
- Financial: Share with the Management team day-to-day responsibility for cash procedures such as bank deposits, making change, opening/closing safe, and verifying drawers.
- Operations: Conduct daily inventory, complete shift-to-shift food safety audits, and set up daily control sheets.
- Human Resources: Provide ongoing coaching and feedback for crew employees, and provide "hands-on" training for crew in Learning Zone.
Additional Responsibilities:
- In the absence of management, responsible for food and supplies deliveries and restaurant opening and closing.
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