Diesel Mechanic

Join RDO Equipment Co. as a Field Service Technician and take on a challenging role that requires strong mechanical skills and a passion for delivering exceptional customer service.

This is a unique opportunity to work as a mobile service technician, traveling to customer locations to perform in-field diagnostics and repairs on heavy equipment. As a Field Service Technician, you will be responsible for providing top-notch service solutions, enhancing customer satisfaction, and maintaining a positive working relationship with peers and management.

• Perform in-field machinery diagnostics and repairs as required.
• Serve as an in-field representative for the dealership to provide service solutions and enhance customer satisfaction.
• Diagnose, inspect, recondition, repair, assemble, and service equipment as assigned by the supervisor.
• Document machine information and repairs completed on work order, including parts and fluids used.
• Maintain a clean work area, as well as care for all shop tools, machines, and equipment.
• Identify and communicate solutions for customer service opportunities in the dealership's area of responsibility.
• Maintain technical and product knowledge on all equipment sold within the dealerships area of responsibility.
• Follow all safety rules and regulations while performing work assignments and adhere to all policies and procedures as specified in company manuals and as directed in the employee handbook.
• Conduct self in the presence of customers and community so as to present a professional image of RDO Equipment Co.
• Proactively seek and participate in available company-sponsored training, in an effort to develop and advance knowledge base and skill set.
• Participate in all company/location driven communication efforts, including open book meetings, huddles, department meetings and other related efforts.
• Maintain a positive and professional working relationship with peers, management, and support resources, with a constant commitment to teamwork and exemplary customer service.
• Perform all other duties as assigned by management in a professional and efficient manner.

• Excellent mechanical skills.
• Trade specific tooling, including hand tools and pneumatic tools.
• Current and valid driver's license as outlined in company policy manual.
• CDL license preferred; Ability to obtain CDL license is required. Company paid CDL assistance offered.
• Ability to assemble and perform maintenance functions on equipment.
• Strong computer skills.
• Excellent customer service skills.
• Excellent oral and written communication skills.
• Strong organizational skills.
• Graduation from related diesel technology program (preferred).
• Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

RDO Equipment Co. is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities.