Food Service Associate

2 days ago


Phoenix, Arizona, United States Thomas Cuisine Full time
Our Mission

At Thomas Cuisine, we believe in the healing power of whole foods and strive to provide scratch-made cuisine fresh each day. As a Retail Customer Experience Specialist, you will be an ambassador of our mission, reflecting our values and building relationships with guests while delivering exceptional service.

About the Role

This is an exciting opportunity to join our team as a Cashier and Customer Service Representative. You will be accountable for operating the cash register with accuracy, maintaining all charges in the appropriate cost center, and providing high-quality customer service. Your impact will be felt across our retail operation, and we are looking for someone who is passionate about delivering genuine service and creating enduring relationships.

Schedule and Benefits

The schedule for this role is 11:30am-8:00pm. As a valued member of our team, you can expect comprehensive medical, dental, and vision benefits, generous Paid Time Off and Leave Programs, and access to wellness initiatives, financial planning, mental health assistance, and more. Our estimated salary range for this position is $16-$18 per hour, depending on experience.

Key Responsibilities

Your key responsibilities will include operating the cash register with an accuracy of 99.85%, setting up the cashier bank, documenting cash received and charges made, identifying customer needs, collecting data for cash control, stocking refrigerators, cleaning and sanitizing work areas, preparing items for meal service, and providing exceptional service to all guests.

Requirements

To be successful in this role, you will need basic math skills, including addition, subtraction, multiplication, division, fractions, and decimals. You will also require the ability to write notes and brief instructions using correct spelling and grammar, deliver friendly and efficient customer service, speak clearly and present information orally, and apply common sense understanding to carry out written and oral instructions. A high school diploma or GED is required, and previous experience working with the public in a customer service role is preferred.

Why Join Us?

Thomas Cuisine is committed to creating an inclusive work environment where all employees feel valued and supported. We celebrate diversity, equity, and inclusion, and our mission is to create enduring relationships built on trust, respect, and open communication.

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