Client Relations Specialist

2 months ago


Shirley, New York, United States Closets by Design Boston Full time

Customer Service/Office Representative

Closets by Design is a prominent name in the industry of home organization solutions.
We specialize in the design, production, and installation of a wide range of tailored storage systems, including custom closets, home office setups, entertainment units, wall beds, garage storage, and more.
We are looking for motivated, organized, and compassionate individuals who are dedicated to delivering exceptional craftsmanship and outstanding customer service.

Key Responsibilities

We are in search of an enthusiastic and proactive individual to fill the role of Customer Service Representative. Candidates must exhibit a strong commitment to client satisfaction by conveying necessary information in a genuinely friendly and professional manner.

Essential Qualifications

  • Respond to and manage incoming phone inquiries
  • Coordinate appointment schedules for designers
  • Welcome visitors and provide necessary assistance
  • Offer administrative support to office personnel, sales teams, and production/installation departments
  • Perform general office tasks and possess a working knowledge of computer systems
  • Exhibit a customer-oriented, friendly, and enthusiastic demeanor
  • Demonstrate reliability, punctuality, and a strong work ethic
  • Possess excellent verbal and written communication skills
  • Show strong personal organizational abilities

Work Schedule

  • Tuesday to Saturday

Employee Benefits

  • Health Insurance
  • Dental Coverage
  • 401K Retirement Plan
  • 401K Company Matching
  • Paid Time Off
  • Hourly Pay Range: $15.50 - $18

If you are driven to excel and passionate about your work, this opportunity may be the right fit for you.



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