Customer Service Representative

7 days ago


Graham, North Carolina, United States IAA Full time

About the Role: As a Customer Service Representative at IAA Holdings, LLC, you will play a vital role in delivering exceptional customer experiences. Our team embodies our values of teamwork and customer-centricity, providing support through various channels to drive business growth.

Responsibilities:

  • Provide customer support via mail, phone, and in-person interactions
  • Process orders, assignments, and enter data into our systems
  • Reference pricing and delivery information
  • Respond to customer inquiries and requests
  • Set up new and maintain existing records
  • Perform word processing tasks, filing, and related clerical duties
  • Assist with office duties as needed

Requirements:

  • Effective communication skills for interacting with customers
  • A willingness to assist peers as a team player
  • Digital literacy
  • Time management and organizational skills
  • A positive attitude and strong interpersonal skills
  • Ability to work independently
  • Professional appearance
  • Openness to learning automobile titling as part of professional development

About IAA Holdings, LLC: IAA Holdings, LLC is a leading marketplace for commercial assets and vehicles. With a global presence and cutting-edge technology, we facilitate the marketing and sale of total-loss, damaged, and low-value vehicles. Our platform offers innovative solutions for sellers and buyers alike, enhancing the overall purchasing experience.



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