Store Manager

3 days ago

Jacksonville, Florida, United States Circle K Stores, Inc. Full time
Job Title: Store Manager

Circle K Stores, Inc. is seeking a highly motivated and experienced Store Manager to lead our team in providing exceptional customer service and driving sales growth.

Key Responsibilities:
  • Recruit, hire, and train positive and enthusiastic employees to ensure excellent customer service.
  • Develop and manage tasks to ensure the site is clean, adequately stocked, organized, and well-kept based on Company standards.
  • Schedule employees within Company guidelines to maximize customer service and maintain site image.
  • Implement non-discriminatory management skills while hiring, training, counseling, motivating, and separating employees.
  • Develop positive and professional relationships with all suppliers.
  • Promote excellent service and resolve customer complaints in a timely and professional manner.
  • Prepare ongoing and timely performance appraisals in writing for all employees, providing proper performance-based feedback.
  • Train all employees to ensure customer service, site image, and marketing execution meet Company standards.
  • Manage and supervise store employees to ensure all required and requested reports are completed accurately and timely.
  • Manage and supervise store employees to ensure all merchandise is stocked, attractively displayed, and priced correctly.
  • Ensure all required employment-related posters and signs are in a place easily accessible to all employees.
Requirements:
  • High school diploma or GED preferred.
  • Experience in retail sales preferred.
  • Ability to supervise and train for the use of equipment, tools, and materials listed in the Customer Service Representative (CSR) and Assistant Site Manager (ASM) job description.
  • Ability to use a computer, or acquire those skills necessary to use a computer at the site, which includes analysis of reports, inventory control, cash control, counseling notices, etc.
  • A valid driver's license and adequate transportation to/from bank and corporate management meetings.
  • Ability to communicate (orally and in writing) in English.
  • Perform other duties as assigned or delegated by his/her supervisor.
Working Conditions:

Performs approximately all work indoors but will be required to work outside in order to clean parking lots, gas pumps, take out garbage, etc.

Be exposed to occasional cold temperature extremes while supervising or managing store employees performing occasional work in a walk-in cooler and/or freezer.

Be exposed to occasional noise.

Work with a minimum of direction and supervision.

At all times work as an effective manager, supervisor, and leader.

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