Bakery Attendant/Barista

The World Equestrian Center Ocala is seeking a skilled Bakery Attendant/Barista to provide exceptional customer service and contribute to the success of our cafe.

• Assist customers with purchases and other requests in a friendly and efficient manner.
• Understand and adhere to guidelines on restricted sale items to ensure compliance with company policies.
• Implement and follow all cash handling procedures to maintain accuracy and security.
• Process and collect payments using cash handling and credit card processing systems.
• Stay informed about upcoming events, promotions, and shows within the Center and local area to provide relevant information to customers.
• Label, stock, and inventory department merchandise to maintain a well-organized and visually appealing store.
• Work in a fast-paced environment for extended periods, maintaining a high level of energy and productivity.
• Prepare and serve espresso-based drinks, refreshers, and other specialty coffees to meet customer demands.
• Provide personalized service to each guest, ensuring a positive and memorable experience.
• Restock the Pastry/Dessert/Grab'N'Go case to ensure smooth service and maintain a high level of customer satisfaction.
• Familiarize yourself with the Point of Sales system and MICROS to efficiently manage transactions and inventory.
• Maintain awareness of inventory levels and stock to prevent overstocking or understocking.
• Ensure the store remains clean and well-maintained, adhering to company standards.
• Deliver exceptional customer service, addressing customer concerns and resolving issues in a professional and courteous manner.

• Ability to follow written and oral instructions to ensure accuracy and efficiency.
• Exhibit strong customer service skills, organizational skills, and attention to detail to provide a positive experience for customers.
• Previous experience with cash handling procedures and Point of Sales systems to ensure seamless transactions.
• Availability to work evening and weekend hours, with a flexible schedule to meet the needs of the business.
• Previous experience with coffee making and preparation to meet customer demands.
• Previous experience with MICROS/Point of Sales System to efficiently manage transactions and inventory.

The World Equestrian Center Ocala is committed to providing a positive and welcoming work environment, supporting the needs of our team through our commitment to family/work life balance and development opportunities. We are a Drug Free Workplace/EOE and require all applicants to submit to a background check prior to employment.