IT Services Technician
3 days ago
At InTegriLogic Corp., we are seeking a skilled IT Services Technician to join our team in Tucson, AZ. As a key member of our IT department, you will provide exceptional technical support to our clients across multiple industries, including healthcare, financial services, manufacturing, and professional services.
The estimated salary for this position is $65,000 - $85,000 per year, depending on experience. Benefits include 401(k) matching, competitive salary, dental insurance, donation matching, health insurance, paid time off, training & development, and vision insurance.
Job Description:
We are looking for a motivated individual with a strong desire to advance their career in IT. The ideal candidate will have a history of providing phenomenal service to customers, be passionate about learning new technology, and possess excellent communication skills.
Responsibilities:
- Provide remote and on-site technical support for our clients
- Identify opportunities for improvement through training, hardware, or software
- Configure, service, and repair Windows-based computers
- Troubleshoot and resolve networking, hardware, and software issues
- Maintain high level of customer satisfaction and adhere to quality standards set by the company
Requirements:
- 2+ years' experience configuring and repairing Microsoft Windows-based computers
- Bachelor's degree in Computer Science or related field (or equivalent experience)
- A+ Technical Certification or equivalent experience required
- Experience with ConnectWise suite of management tools and networking equipment configuration from vendors such as Cisco, SonicWall, and Ruckus
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