Demo Engineer

2 hours ago


Shelton, Connecticut, United States Sectra Full time
About the Position

We are seeking a highly skilled and motivated Demo Engineer to join our team at Sectra. As a Demo Engineer, you will play a critical role in supporting our global demo environment, a miniaturized hospital image management system with all Sectra medical IT products installed in a virtual environment.

Key Responsibilities
  • Support a multi-state territory across the U.S. and Canada
  • Maintain and develop Sectra's demo environment, a virtual system mimicking a hospital's image management setup
  • Manage and maintain the Sectra demo fleet, working with both software and hardware
  • Collaborate with partners and internal stakeholders to provide hardware and system configurations for virtualized environments and the cloud
  • Install and maintain demo systems for industry trade fairs, sales visits, and internal events
  • Responsible for booking shipments, managing shipping and receiving, and coordinating logistics for all demo activities and events
  • Assist with troubleshooting during customer demos and tradeshow setups- remotely or on premise
  • Work with a variety of technologies, including Microsoft Azure, virtualization, Hyper-V, deployment, PowerShell, SQL, DICOM, HL7, networking, Linux, Windows, HAProxy, and Active Directory
Requirements
  • Fluency in English, both written and spoken
  • Bachelor's degree in a relevant field (e.g., IT, Computer Science, Radiology) or equivalent experience
  • Basic familiarity with Sectra, its products, and company culture (or a willingness to learn quickly)
  • Foundational knowledge of hardware, system software (such as VMware), and cloud infrastructure
  • Basic understanding of DICOM, HL-7, and TCP/IP networking and security concepts (or the ability to learn and apply these technologies)
  • Strong relationship-building skills
  • Interest in working across the Sales and Service teams to benefit Sectra and its customers
  • Tech-savvy with an understanding of how data-based systems function
  • Service-minded with a helpful approach-people should feel comfortable coming to you with questions, and you should be responsive
  • Ability to say no and ask why-critical when faced with multiple demands
  • Strong communication skills, with the ability to teach and explain technical concepts
  • Independent worker who enjoys meeting new people, helping solve their problems, and supporting their success
About Sectra

At Sectra, we embody the energy of a young startup while enjoying the stability of a well-established brand, vast global experience, and a product backed by 40+ years of innovation. The result? An agile, invigorating, highly supportive, and fun environment that empowers our team to do their best work and make a difference in people's lives every day.

What We Offer
  • Generous paid time off policy
  • Competitive Medical, Dental & Vision Plans
  • Paid Parental Leave
  • Employee Assistance Program (EAP)
  • 401K matching and more
  • A professional workplace with fantastic colleagues who also have fun at work
  • A work environment where your voice will be heard and where your efforts make a difference
  • The ability to work with products that bring real benefits to society
  • An environment that features technically advanced systems, where patient safety and efficient workflows are key aspects