Demo Engineer
2 hours ago
Shelton, Connecticut, United States
Sectra
Full time
About the PositionWe are seeking a highly skilled and motivated Demo Engineer to join our team at Sectra. As a Demo Engineer, you will play a critical role in supporting our global demo environment, a miniaturized hospital image management system with all Sectra medical IT products installed in a virtual environment.
Key Responsibilities- Support a multi-state territory across the U.S. and Canada
- Maintain and develop Sectra's demo environment, a virtual system mimicking a hospital's image management setup
- Manage and maintain the Sectra demo fleet, working with both software and hardware
- Collaborate with partners and internal stakeholders to provide hardware and system configurations for virtualized environments and the cloud
- Install and maintain demo systems for industry trade fairs, sales visits, and internal events
- Responsible for booking shipments, managing shipping and receiving, and coordinating logistics for all demo activities and events
- Assist with troubleshooting during customer demos and tradeshow setups- remotely or on premise
- Work with a variety of technologies, including Microsoft Azure, virtualization, Hyper-V, deployment, PowerShell, SQL, DICOM, HL7, networking, Linux, Windows, HAProxy, and Active Directory
- Fluency in English, both written and spoken
- Bachelor's degree in a relevant field (e.g., IT, Computer Science, Radiology) or equivalent experience
- Basic familiarity with Sectra, its products, and company culture (or a willingness to learn quickly)
- Foundational knowledge of hardware, system software (such as VMware), and cloud infrastructure
- Basic understanding of DICOM, HL-7, and TCP/IP networking and security concepts (or the ability to learn and apply these technologies)
- Strong relationship-building skills
- Interest in working across the Sales and Service teams to benefit Sectra and its customers
- Tech-savvy with an understanding of how data-based systems function
- Service-minded with a helpful approach-people should feel comfortable coming to you with questions, and you should be responsive
- Ability to say no and ask why-critical when faced with multiple demands
- Strong communication skills, with the ability to teach and explain technical concepts
- Independent worker who enjoys meeting new people, helping solve their problems, and supporting their success
At Sectra, we embody the energy of a young startup while enjoying the stability of a well-established brand, vast global experience, and a product backed by 40+ years of innovation. The result? An agile, invigorating, highly supportive, and fun environment that empowers our team to do their best work and make a difference in people's lives every day.
What We Offer- Generous paid time off policy
- Competitive Medical, Dental & Vision Plans
- Paid Parental Leave
- Employee Assistance Program (EAP)
- 401K matching and more
- A professional workplace with fantastic colleagues who also have fun at work
- A work environment where your voice will be heard and where your efforts make a difference
- The ability to work with products that bring real benefits to society
- An environment that features technically advanced systems, where patient safety and efficient workflows are key aspects