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Customer Service and Relationship Builder

1 month ago


Blue Hill, Maine, United States Bar Harbor Bank & Trust Full time
About the Role

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team in Blue Hill, Maine. As the first point of contact for our customers, this role is critical to our bank's success.

Key Responsibilities
  • Assist customers in identifying their financial needs and contribute towards the success of the company by recommending additional products and services.
  • Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
  • Gain an understanding of the banking industry and begin to contribute towards meeting branch goals in various categories, including deposits and loans.
  • Build trusting relationships with individuals in the communities we serve.
  • Be an active participant in, and advocate for, community growth and prosperity.
  • Process transactions for customers in a prompt, efficient, courteous, and professional manner.
  • Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
Requirements
  • A high school diploma or equivalent.
  • An interest and experience in customer service.
  • A working knowledge of Windows.
About Us

Bar Harbor Bank & Trust offers a competitive salary range of $45,000 - $60,000 per year, depending on experience. Our benefits package includes medical/dental/vision/life insurance plans, paid holidays, 401(k) plan, paid time off, a wellness program, continuing education benefits, and more.

We are an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran. We are committed to creating a diverse and inclusive work environment that values equality and respect for all employees.