Customer Service Representative

4 days ago


Fayetteville, Arkansas, United States morenaonline Full time

**About the Role**

We are seeking a highly motivated and customer-focused individual to join our team at Morenaonline as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.

**Key Responsibilities**

• Respond to customer inquiries via phone, email, and chat in a timely and professional manner

• Resolve customer complaints and issues in a fair and courteous manner

• Provide product information and recommendations to customers

• Collaborate with internal teams to resolve customer issues and improve overall customer experience

• Stay up-to-date with product knowledge and company policies to provide accurate information to customers

**Requirements**

• 12th Pass or equivalent

• 1-10 years of experience in customer-facing roles

• Excellent communication and problem-solving skills

• Ability to work in a fast-paced environment and meet customer service standards

• Strong product knowledge and company policies

**What We Offer**

• Competitive salary and benefits package

• Opportunities for career growth and professional development

• Collaborative and dynamic work environment



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