Customer Service Representative
4 days ago
**About the Role**
We are seeking a highly motivated and customer-focused individual to join our team at Morenaonline as a Customer Service Representative. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their queries are resolved efficiently and effectively.
**Key Responsibilities**
• Respond to customer inquiries via phone, email, and chat in a timely and professional manner
• Resolve customer complaints and issues in a fair and courteous manner
• Provide product information and recommendations to customers
• Collaborate with internal teams to resolve customer issues and improve overall customer experience
• Stay up-to-date with product knowledge and company policies to provide accurate information to customers
**Requirements**
• 12th Pass or equivalent
• 1-10 years of experience in customer-facing roles
• Excellent communication and problem-solving skills
• Ability to work in a fast-paced environment and meet customer service standards
• Strong product knowledge and company policies
**What We Offer**
• Competitive salary and benefits package
• Opportunities for career growth and professional development
• Collaborative and dynamic work environment
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