Espresso Expert

About Us

Black Rock Coffee Bar is a company that values diversity and inclusivity. We are committed to providing exceptional customer service and creating a welcoming environment for all of our customers and team members.

We are seeking a skilled Espresso Expert to join our team and help us achieve our mission. As a key member of our team, you will be responsible for preparing and serving high-quality beverages, maintaining a clean and organized workspace, and providing exceptional customer service.

Estimated Salary: $17.00 per hour + up to $7.00 per hour in tips

Responsibilities

As an Espresso Expert, your responsibilities will include:

• Preparing and serving coffee and coffee-less beverages and food items using retail equipment, such as espresso machines and convection ovens.
• Maintaining clean and organized work and customer areas, following health and safety guidelines.
• Promoting new coffee offerings and seasonal specials to enhance brand awareness and sales.
• Handling accurate cash and credit transactions, including daily cash deposits when required.
• Supporting training initiatives and mentoring new team members during their onboarding process.

Requirements

To be successful in this role, you must possess:

• Strong communication and interpersonal skills for effective customer and team interactions.
• Ability to thrive in a fast-paced environment, handling multiple tasks with attention to detail.
• Excellent customer service skills with a friendly, outgoing personality.
• Capable of building positive relationships with customers and team members.
• Flexibility to work weekends, holidays, and varying shifts.
• Self-motivated and capable of independent work during down times.

Our Culture

We are a team-oriented company that values collaboration and open communication. We believe in investing in our employees and providing opportunities for growth and development.

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