Shift Supervisor

3 days ago


Wichita Falls, Texas, United States Hawaiian Bros Island Grill - ORG Full time
Job Title: Shift Supervisor

About the RoleThe Shift Supervisor is a crucial member of our restaurant team, responsible for ensuring seamless operations during scheduled shifts. Reporting directly to the General Manager (GM) and Assistant General Manager (AGM), this role plays a key part in delivering exceptional customer experiences, managing staff performance, and contributing to financial growth.

Key Responsibilities
  • Schedule employee shifts, balancing staff needs with business demands.
  • Monitor and document crew member performance, providing constructive feedback and coaching to drive improvement.
  • Address guest complaints and concerns promptly and professionally.
  • Manage inventory levels, maintaining accurate records and ordering supplies as needed.

Requirements and Qualifications
  • High school diploma or equivalent required; Associate's or Bachelor's degree preferred.
  • Minimum 1 year' experience in restaurant management or a related industry role.
  • Excellent communication, leadership, and problem-solving skills.
  • Able to work flexible hours, including evenings and weekends.

Benefits
  • Competitive salary: $50,000 - $70,000 per annum, depending on experience.
  • Ongoing training and development opportunities.
  • Discounts on food and merchandise.
  • Generous paid time off policy.


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