Sales Associate

4 weeks ago


Lexington, Kentucky, United States Express Full time
Job Summary

We are seeking a highly motivated and customer-focused Sales Associate to join our Express team. As a Sales Associate, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with various tasks to ensure a seamless shopping experience.

Key Responsibilities
  • Provide a great customer experience by answering questions, making recommendations, and resolving issues in a timely and professional manner.
  • Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting environment for customers.
  • Assist with product launch changes, restocking, and visual merchandising to maintain a visually appealing store.
  • Process transactions quickly and accurately, and positively resolve customer service-related issues as they arise.
  • Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements
  • High school diploma or equivalent required.
  • 0-2 years of relevant retail experience preferred.
  • Proficient in the use of technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.
Benefits
  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with company match.
  • Merchandise discount.
  • Paid Time Off.
  • Parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with company match. Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.



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