Customer Support Associate
7 days ago
Job Summary
We are seeking a highly skilled Customer Support Associate to join our team at State Farm Insurance. This role involves assisting customers with inquiries, complaints, and policy changes.
Key Responsibilities
- Provide accurate and timely information regarding insurance products and services.
- Process policy applications, renewals, and cancellations.
- Handle billing and payment inquiries.
- Resolve customer issues and complaints in a professional and efficient manner.
- Maintain accurate customer records and update information as needed.
Requirements
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Excellent communication and interpersonal skills.
- Able to work in a fast-paced environment.
Compensation
The estimated salary for this position is around $45,000 - $60,000 per year, depending on experience and qualifications.
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