Parts Sales Representative

4 weeks ago


Tupelo, Mississippi, United States Waters Truck and Tractor - Tupelo Full time

About Waters Truck and Tractor - Tupelo

We are a family-owned business with over 86 years of experience in the industry. Our company values include Customers First, Integrity, Employees, Team, B.O.B. Excellence, Empowerment, Accessibility, and Safety.

Job Summary

We are seeking a highly motivated and experienced Parts Sales Representative to join our team. The successful candidate will be responsible for maintaining and growing parts sales through existing and new clients, prospecting for new accounts, and ensuring high customer satisfaction.

Responsibilities

  • Maintain and grow parts sales through existing and new clients.
  • Prospect for new accounts/referrals and compile a list of prospective clients to provide leads for additional business.
  • Interact with internal managers to identify new customers and ensure high customer satisfaction.
  • Keep up to date on product knowledge and determine customer's changing needs, promoting appropriate products to meet those needs.
  • Work in both an independent and team environment, accurately sourcing and quoting product prices and availability through research of suppliers.
  • Prospect new customers through referrals and cold-calling, assist in performing parts cycle counts, and help with inventory control tasks.
  • Potentially assist in performing parts receiving and supplier orders and related tasks, utilizing the business system (Karmak Fusion) to monitor and track vehicle parts orders and inventory.
  • Perform other duties as assigned by management, visibly demonstrating safety commitment by following all safety and health procedures and modeling the behaviors related to such.

Qualifications

  • High School Diploma or equivalent required.
  • 2 years of diesel truck and equipment parts experience preferred, but not required.
  • Previous sales experience is an asset.
  • Ability to cold-call, build relationships with customers, and provide exceptional service.
  • Strong negotiation and listening skills.
  • Valid driver's license and safe driving record.
  • Excellent communication and organizational skills.
  • Basic computer software skills with Microsoft Word, Excel, email, and internet.
  • Familiarity with Karmak Fusion business system a plus.
  • Familiarity with Navistar's software systems a plus.
  • Existing certifications in Navistar's parts education system a plus.
  • Commitment to ongoing sales training.
  • Strong in time-management, sets and meets priorities and long-term goals.
  • Experience using general office equipment (i.e., computer, copier, fax machine, etc.).
  • Ability to perform repetitive data entry tasks, manual dexterity.
  • Must be a team player with a strong sense of commitment to the customer.
  • Must be able to work in a busy environment.
  • Must have the ability to learn and work daily in other digital systems.
  • Working knowledge and familiarity of engines and truck and equipment components is a plus.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.


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