Implementation Consultant

The Associate Consultant plays a vital role in the implementation of end-state solutions for client projects and internal customers. This position involves assisting with the define, design, testing, and execution phases of projects.

• Support the Engagement Director and team in ensuring successful onsite project execution.
• Collaborate with senior consultants to provide advice to clients regarding industry best practices and process methodology.
• Document design, data mapping, and integrations, including fundamental data requirements.
• Participate in meetings between project team, end users, and key client contacts.
• Generate training and education documents, such as Standard Operating Procedures (SOPs) and User Guide materials.
• Assist in analyzing, cleaning, formatting, and summarizing datasets to support design decisions and build/test activities.
• Support knowledge transfer activities with key client project team members and end users.
• Provide end user support during go-lives and other hyper-care periods.
• Communicate and escalate project risks and issues to senior team members.
• Maintain and update project documentation as needed.
• Contribute to internal projects to standardize project approaches, methodologies, and templates.

• Bachelor's degree in Supply Chain, Operations, Logistics, Industrial Engineering, or a related field.
• 0-2 years of direct implementation experience, or 3-7 years of relevant industry or job experience including internships or co-op positions.
• Experience with data analysis and manipulation.
• Ability to document procedures and steps for business activities and processes.
• Comfortable presenting results and summary information to a client-facing audience.
• Basic understanding of transportation/logistics business operations.
• Familiarity with Microsoft Office (Word, Excel, PowerPoint).
• Ability to quickly learn new software and tools.