Financial Aid Advisor

7 days ago

Orchard Park, United States Bryant & Stratton College Full time
Job Summary

We are seeking a highly skilled Financial Aid Advisor to join our team at Bryant & Stratton College. This is an exciting opportunity for someone who is passionate about helping students achieve their educational goals.

In this role, you will be responsible for providing exceptional customer service to prospective and currently enrolled students, as well as their families. You will work closely with the financial aid team to ensure that all students receive the support they need to succeed.

The ideal candidate will have excellent communication and problem-solving skills, as well as a strong understanding of financial aid regulations and procedures. If you are a motivated and detail-oriented individual who is committed to delivering high-quality results, we encourage you to apply for this challenging and rewarding role.

Key Responsibilities
  • Provide financial aid advisement to students and families regarding financial aid eligibility, types of student aid, application procedures, student budget development, debt management and other consumer information as it relates to student aid and the College.
  • Award Letter Creation: Collects and processes incoming financial aid documents. Reviews documentation and information in Banner, CPS, COD, and NSLDS for accuracy and completeness. Corrects or returns incomplete documentation to students in a timely manner. Distributes documents to appropriate inter-office staff. Creates an award letter based on accurate information from the ISIR, government websites, and internal information and processes. Notes status accurately in internal tracking CRM systems.
  • Packaging: Enters data into Banner. Tracks and monitors student award letter to ensure funds are accurately disbursed and in a timely manner.
  • Follow Up/Next Steps: Monitors student's progress in terms of submitting required financial documents, and other state and federal forms. Ensures file is accurate and complete according to verification standards. Follows up on all items preventing or delaying the awarding process to ensure student's financial aid file is complete and ready to be originated and disbursed at or before the end of the semester. Contacts internal and external departments through phone and email as necessary.
  • Customer Service: Counsels prospective students and/or parents regarding financial aid, includes review of financial aid package. Assists students through telephone or email, researching answers to questions, or obtaining appropriate solutions to problems or concerns posed by students. Maintains availability to serve students through peak contact times.
  • Compliance: Adheres to all Federal and State financial aid guidelines. Must satisfy all federal financial aid requirements so that student aid is accurately disbursed. Maintains confidential information per FERPA regulations. Maintains accuracy of student records and notifies his/her manager of conflicting information, missing documentation, and changes effecting student's aid eligibility.
Requirements
  • Bachelor's degree required and must not be in default of a federal student loan.
  • Internet Savvy with multiple browsers.
  • Familiar with Microsoft Office products.
  • Ability to work some overtime.
What We Offer

We offer a competitive salary of $43,000 - $45,500 per year ($20.67 - $21.87 per hour), along with a comprehensive benefits package including medical/dental/vision insurance, generous paid time off, 401(k), and company-paid college tuition for associates and their families. As a qualifying employer under the student loan forgiveness program, we also provide opportunities for career growth and professional development. If you are looking for a rewarding career in education, we encourage you to apply today.

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