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Financial Services Consultant
2 months ago
If you are looking for a workplace that offers limitless opportunities for career advancement and personal development, STAR Financial Bank is the ideal choice. Recognized as one of the premier employers in Indiana, we embody the spirit of teamwork and collaboration.
STAR Financial Bank has been a cornerstone of the Indiana community for over 80 years, renowned for our commitment to exceptional service, tailored banking solutions, and innovative technology. We pride ourselves on being a true community bank, actively engaging in initiatives that enhance the lives of those we serve. Our employees exemplify our core values: Honesty & Integrity, Accountability, Respect for All, Commitment to Lifelong Learning, Community Leadership, and more.
At STAR Financial Bank, we celebrate diversity and are dedicated to fostering an inclusive environment for all employees and applicants, irrespective of race, color, religion, gender, sexual orientation, gender identity, national origin, age, disability, or veteran status, in accordance with applicable laws.
Note: The Personal Banker role is structured within a model that does not support remote work.
Key Responsibilities:
- Process and verify a range of financial transactions, including cash handling and maintaining accurate records.
- Engage with customers to assess their needs and recommend appropriate STAR products and services.
- Handle loan, credit card, and other payment transactions.
- Ensure accurate balancing and management of cash drawers.
- Deliver outstanding customer service consistently.
- Facilitate the opening of new accounts.
- Address customer inquiries and resolve issues promptly, either personally or by directing them to the appropriate resources.
- Provide account-related information and assist with various banking services.
- Stay informed about bank products, services, and operational procedures.
- Adhere to all operational policies and procedures diligently.
- Complete annual compliance training as required.
- Ability to identify and propose customer solutions effectively.
- Commitment to delivering exceptional customer service.
- Meticulous attention to detail and accuracy in processing transactions.
- Strong organizational capabilities.
- Excellent verbal and written communication skills.
- Critical thinking and problem-solving abilities.
- Capacity to perform essential duties while staying updated on product offerings.
- Alignment with STAR's Core Values and Brand Behaviors.
- Proficiency in computer skills, particularly with Windows-based systems.
In addition to a competitive salary and benefits package, STAR Financial Bank offers innovative employee perks, including comprehensive medical, vision, and dental coverage, flexible dependent care accounts, health savings accounts with employer contributions, wellness initiatives, life insurance, tuition reimbursement, and a robust 401k plan with employer matching.
**Eligibility for benefits is determined by employment status and will be discussed during the interview process.**
