Service Quality Professional

7 days ago


Albuquerque, New Mexico, United States Solar Works Energy Full time

Solar Works Energy is seeking a highly motivated Service Quality Professional to join our team. In this role, you will be responsible for ensuring that our customers receive exceptional service and that our business operations are running smoothly.

The ideal candidate will have a strong background in quality control, with experience in telemarketing and customer interface. You will work closely with our CSR's to ensure that they have the skills and knowledge needed to provide excellent customer service.

Responsibilities will include:

  • Ensuring that our customers receive exceptional service and that their needs and expectations are met
  • Maintaining up-to-date knowledge of Solar Works Energy's products and services
  • Scheduling appointments for customers with Solar Works Energy Experts
  • Collaborating with other departments to improve customer satisfaction and business performance

This is a full-time position, with a salary range of $32,000 - $42,000 per year, depending on experience. Benefits include dental insurance, flexible schedule, health insurance, and paid time off.


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