Customer Service Associate

1 week ago


Ness City, Kansas, United States Family Dollar Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our Store Family Dollar team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and supporting the overall success of our store.

Key Responsibilities
  • Provide exceptional customer service, greeting customers, and assisting them with selection of merchandise.
  • Complete transactions accurately and efficiently using the POS system.
  • Maintain a clean, well-stocked store environment, including unloading merchandise from delivery trucks and organizing stockroom to sales floor.
  • Independently stock shelves and recover merchandise in the store.
  • Remain constantly aware of customer activity to ensure a safe and secure shopping environment.
Requirements
  • Prefer completion of high school or equivalent.
  • Ability to follow directives and interpret retail operational documents as assigned.
  • Prefer experience working in retail, hotel, restaurant, grocery, or drug store environments.
  • Ability to regularly lift up to 40lbs and occasionally up to 55lbs from floor level to above shoulder height.
  • Ability to work flexible, full-time schedule to include days, evenings, weekends, and holidays.
Skills and Competencies

We are looking for individuals with strong customer focus, developing potential, results-driven, strong organizational skills, communication skills, problem-solving/decision-making, and job knowledge and relationship management.

Dollar Tree and Family Dollar are Equal Opportunity employers.



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