Penn State Health Scheduling Professional
3 weeks ago
Career Opportunities at Penn State Health
">We are proud to offer a wide range of career opportunities across our organization, from clinical and administrative roles to leadership positions and beyond. Whether you're just starting your career or looking to take your skills to the next level, we invite you to explore our job openings and discover how you can make a difference at Penn State Health.
">About the Position:
">This part-time Scheduler - Corporate Call Center role is an excellent opportunity to join our team and contribute to the delivery of high-quality patient care. As a scheduler, you will play a critical role in ensuring the smooth operation of our call center, working closely with colleagues to coordinate schedules and respond to patient inquiries.
">Responsibilities:
">- ">
- Schedule appointments and manage patient flow to ensure efficient use of resources">
- Provide exceptional customer service to patients via phone, addressing their needs and resolving issues promptly">
- Maintain accurate records and reports, using data to inform decision-making and drive process improvements">
- Collaborate with cross-functional teams to achieve departmental goals and objectives">
Requirements and Qualifications:
">- ">
- A high school diploma or equivalent is required; an associate's degree in healthcare administration or a related field is preferred">
- Previous call center, healthcare IT, or operational experience is highly desirable">
- Strong customer service skills, with a focus on providing exceptional experiences for patients">
- Ability to multitask, prioritize tasks, and meet productivity goals">
Estimated Salary:
">$25-$30 per hour, based on location and industry standards
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