Senior Manager, Technology Project Management

3 weeks ago

Indianapolis, Indiana, United States Sallie Mae Full time
About the Role

We are seeking a highly skilled and experienced Senior Manager, Technology Project Management to join our Chief Technology Organization team at Sallie Mae. As a key leader in our organization, you will be responsible for leading the business management function and helping us realize our strategic business objectives.

Key Responsibilities
  • Design, implement, and coordinate a robust communications plan to ensure full stakeholder and team coverage, awareness, and overall sponsorship of the CTO function and its strategic goals and plans.
  • Act as a brand ambassador for the CTO organization, highlighting the accomplishments of the team, and promoting our team, plans, products, and services.
  • Prepare a variety of management materials and reports tailored for different stakeholders.
  • Plan and host various team events to drive engagement, awareness, and alignment.
  • Assist in the proactive management of the organization's finances, including capturing requirements and demand from the extended leadership team, reviewing and refining estimates for work, and analyzing actuals against the forecast.
  • Maintain an authoritative inventory of all technology software, hardware, and services spend and related contracts.
  • Proactively review, analyze, and plan for all contract renewals, several months in advance.
  • Perform industry analysis and cost benchmarking to realize the optimal cost for Sallie Mae.
  • Manage, optimize, and monitor vendor service levels and trends monthly.
  • Partner with leadership to ensure each team member's capacity is allocated appropriately to the right priorities.
  • Prepare reports and help leadership balance the team's demand and capacity, prioritize work, and manage stakeholder expectations.
  • Track and report on the overall health of the portfolio, escalate, track, and help resolve any issues impeding high-quality, on-time, and on-budget delivery.
  • Plan, lead, and execute any cross-team projects and initiatives.
  • Partner with leadership to report and track on Metrics that Matter.
  • Ensure the organization's processes, risks, and controls are documented and comply with firm standards.
  • Track the ongoing health and status of control execution and report on control health and any incidents.
Requirements
  • Highly organized, resourceful, energetic self-starter with demonstrated ability to deliver meaningful results in rapid, fast-paced environments.
  • Exceptional verbal and written communications, strong ability to influence and command an audience.
  • Experience synthesizing data and preparing and delivering materials for Executive Audiences.
  • Exceptional problem-solving skills, must be resourceful, take initiative, and have strong data analysis skills and attention to detail.
  • Mastery-level proficiency in Excel, Power BI, and other reporting tools.
  • Experience with management of software licenses, contract, and vendor management.
  • Rapid, expert ability to rapidly iterate, design, and document processes, technical architectures, schematics.
  • Skilled ability to make complex technical concepts consumable for non-technical audiences.
Preferred Qualifications
  • Minimum of 5 years hands-on experience supporting broad, executive-level business management functions.
  • Program/Project Management Certification preferred (PMI/PMP).
  • Additional Technical Certifications preferred, not required (TOGAF, SAFE, NIST, ITIL, CMMI).
About Sallie Mae

Sallie Mae is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, sexual orientation, national origin, age, genetic information, gender identity, disability, Veteran status, or any other characteristic protected by federal, state, or local law.

Reasonable accommodations are available for applicants with disabilities in all phases of the application and employment process.

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