Hotel Attendant
2 months ago
Job Title: Hotel Houseman
Reports to: Executive Housekeeper, Housekeeping Supervisor, or General Manager
Job Summary: Cleans assigned areas in accordance with set procedures, stocks room attendant's supplies, removes soiled linen and trash from carts, and performs various guest service functions.
Essential Functions:
- Cleans vending machines and their surrounding areas.
- Empties all trash receptacles and ashtrays in corridors and public areas.
- Cleans all outside area walkways, sweeps stairways and landings, cleans railings, and washes all exit doors.
- Cleans public restrooms.
- Cleans elevators, tracks, chrome, and stainless steel.
- Spot-cleans walls and doors, removes cobwebs, and cleans fire extinguishers.
- Wipes baseboards, railings, phones, walls, windows/doors, and vending areas.
- Collects soiled linen from room attendant's cars and delivers to the assigned area.
- Vacuums all inside corridors and shampoos carpets as needed.
- Assists in keeping all storage areas and linen room clean.
- Assists the Executive Housekeeper in checking supplies, opening cartons, and placing supplies neatly on shelves.
- Assists in making beds and cleaning rooms, flipping mattresses on a periodic basis, as instructed by the Manager.
- Delivers cribs, rollaways, and other guest amenities to guest rooms.
- Cleans and sets up the pool area each morning and afternoon.
- Assists with light maintenance duties such as PTAC replacement, toilet plunging, and showerhead replacement.
- Completes all assigned tasks on the checklist and completes a walkthrough with the Manager to ensure all tasks were completed on the said employee's checklist before the employee clocks out.
- Recognizes and corrects potential safety hazards such as broken doors or railings, fire hazards, wet floors, etc.
Job Specifications:
Environmental Conditions: 75% Inside: Protection from weather conditions but not necessarily from temperature changes. 25% Outside: No protection from weather conditions during property walks and inspections.
Essential Skills:
- Knowledge of applicable franchise standards and procedures.
- Ability to maintain records and communicate effectively with members of other hotel departments.
Education/Vocational Preparation: High school graduate or equivalent preferred. Ability to follow a schedule and perform physical labor.